Cancellation & Refund Policy

At AddaFind, we strive to ensure that you are fully satisfied with our services. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations can be made and refunds can be issued.

1. Cancellation of Subscription or Services

Users can cancel their paid subscriptions or premium services at any time. To cancel, please navigate to your account settings or contact our support team at support@addafind.com. Cancellation will take effect at the end of the current billing cycle.

2. Refund Eligibility

Refunds are generally only provided under the following circumstances:

• If a transaction was made by mistake or double-charged due to technical issues on our platform.
• If the premium services were not accessible due to extended downtime or technical errors on our part for more than 48 hours.

We do not provide refunds for partial use of our services or if you simply change your mind after purchasing a subscription.

3. Property Booking/Token Amount

AddaFind is a listing platform and does not facilitate the actual rental transactions or token amounts paid to property owners. Any disputes regarding token amounts, advance rent, or deposits must be resolved directly with the property owner. AddaFind is not liable for any refunds related to payments made outside our platform.

4. Processing Time

If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 5-7 business days.

5. Contact Us

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at support@addafind.com.